this is from march 2011, I may have used it with my Esol students then
Letter of Complain Example
Address
Date
Dear
Sir,
I am writing to complaint about
the furniture I bought from your shop. It was supposed to be the very best
quality, but in fact it was total rubbish!
First
of all, the table that I bought was not level, 2 of the four legs were of
different lengths. If I did put my dinner on the table it would have slid off
onto the floor. As for the chairs that matched the table, they were not strong
enough, I sat on one chair and it immediately collapsed beneath me, so I ended
up on the floor, hurting my back in the process.
When
I ordered the table and six chairs for my dining room the salesman a Mr Casey
said that the chairs were so strong an elephant could sit on a chair and it
would not break. Well I am only 150kilos, and I am not an elephant, so why did
the chair buckle under my weight. Was Mr Casey lying to me? And as for the
chairs there was another problem, only 5 arrived? So where is the 6th
chair, has an elephant sat on it and broken it, or has the delivery driver lost
it.
So
in conclusion I demand a full refund, and if when I see my doctor tomorrow my
doctor says I have done any permanent damage to my back then I will be suing
you. So please get your finger out and remove your rubbish furniture from my
home forthwith!
Yours
Truly,
Mrs Casey (a very unhappy customer, and no relation)
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